Returns
Return Authorization Form
Standard Airsled products can be returned within 30 days from the time the customer receives them. Please use the Return Authorization form below to initiate the process. Please note, this form is to be used for Airsled.com orders only. Airsled periodically runs sales and will extend refunds on the difference between the purchase price and sales price on purchases made within 3 days (72 hours) of the sales promotion. Please contact us at airsled@airsled.com, and we will determine if your purchase qualifies.
Existing Customers
Existing customers can initiate a return directly from your account dashboard. Click below to go to your account page.
Guest Customers
If you checked out as a guest, please click below to fill out our guest return request form. In that email will be a link to view your order and initiate a return.
If you can’t find your original order, or have any additional questions, please contact us to assist you.
Customer Responsibility
The customer is responsible for all return shipping charges. Airsled strongly recommends that all returns be insured for their full value. While carriers like FedEx, USPS, and UPS are incredibly safe and reliable, in the event an issue arises during the return shipping process, having insurance will provide you with additional safeguards. Please ensure contents like the blower are protected in the original packing or something comparable (e.g., crumpled newspaper) to prevent contents from being jostled around during shipping. DO NOT use packing peanuts, which may enter the Airsled components, leading to damage. Our return address is:
- Airsled, Inc.
- Attn: Returns
-
66 Albe Dr.
Newark, DE 19702
Per Airsled’s Warranty, if products are returned within the 30-day period with visible signs of heavy usage, damage, and/or alteration, Airsled reserves the right to withhold up to 25% of the purchase price to cover repair and refurbishment costs.
Visit our returns policy page for more information.